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MikePrice1
New Contributor

Video Editor Not Loading Videos

When selecting a video for editing the video is not loading in Chrome. When using Firefox I get an error that no video of the correct file type can be found. 

10 REPLIES 10
AshC
LogMeIn Contributor

Re: Video Editor Not Loding Videos

Sorry, Mike.  Does this happen with all your videos currently?

MikePrice1
New Contributor

Re: Video Editor Not Loding Videos

Yes, all videos have the same issue. 

AshC
LogMeIn Contributor

Re: Video Editor Not Loding Videos

@MikePrice1  If these are recordings that you saved directly to the cloud, in your GoTo account, please give us a call so we can figure out what's going on with the account itself. 

JaneJLocane
New Contributor

Re: Video Editor Not Loading Videos

Thank you for info. But I have another problem. I don't know how to convert a video to another format. Perhaps someone faced with such a problem.

Chris Droessler
Respected Contributor

Re: Video Editor Not Loading Videos

Are you trying to convert a native webinar recording to another format, or are you trying to convert a video to a mp4 format?

JaneJLocane
New Contributor

Re: Video Editor Not Loading Videos

Thanks for advice.

JaneJLocane
New Contributor

Re: Video Editor Not Loading Videos

I need to convert MP4 to DVD format.

Chris Droessler
Respected Contributor

Re: Video Editor Not Loading Videos

I would think most modern computers can do this easily. Insert a blank DVD and the computer should ask what kind of DVD you want to burn.

EthanWLeon
New Contributor

Re: Video Editor Not Loading Videos

Thanks I think, you should reinstall your application and download Kinemaster Diamond. Because Kinemaster is the best video editor, or kind of cool for android devices and ios devices.