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LogMeIn Contributor

Re: Slowness. Seriously... What's up with the lag and slowness?

@jdemodl  I'm not aware of any known issues around data transfer delays.  Is this affecting the real-time remote control as well as folder sync?  Are all the host machines on the same network there?

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New Contributor

Re: Slowness. Seriously... What's up with the lag and slowness?

its not data folder syncing occurring its when users are maneuvering around their computer. I constantly get people complaining it is slow moving around windows explorer windows in LogMeIn. I have made sure I have ran all the updates on their computers and video card updates as well.  It is not the internet connection because if i connect to the same computers with teamviewer it is fine and smooth and quick.

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LogMeIn Contributor

Re: Slowness. Seriously... What's up with the lag and slowness?

@jdemodl  Thanks, and just so I understand fully --- the host PCs that your people are remoting into, are they in different locations, using different ISPs?