issue with connecting to sessions using the LogMeInRescue Tech console version 7.5

[session9336]

Hello, is there any word on if the latest version release that has the fix for these issues. 

[raahh]

Hi, good question. I don't know. I haven't received a reply yet from logmein

on the status of this request. Still waiting...

[raahh]

@AshC  Hi Ash,

any update on this issue? I'm waiting to hear back from logmein on this. It's affecting our work flow.

[AshC]

@session9336 @raahh  Version 7.5 should be available for download.  For more info, please see the FAQs about this version here:  https://support.logmeinrescue.com/rescue/help/rescue-75-faq 

Let us know should you experience any problems. 

[raahh]

Hi @AshC 

thanks for the reply and follow up. I have already installed version 7.5 (a few weeks ago) that's when the issue started I stated in my OP started.

Is there a new version released since then or recently to fix the issue I mentioned in my original post?

[AshC]

@raahh  If your connection issue persists, we'll want to document the environment with local logs from the affected machine:  https://support.logmeinrescue.com/rescue/help/how-do-i-contact-rescue-customer-support