Forum Discussion

JoeyB's avatar
JoeyB
Active Contributor
7 years ago

Lock Keyboard and Mouse issue

Since the new Mojave update, and LogMeIn update added to the permissions (since the popup), when remoting into a machine, the input does not work (keyboard, mouse). The end user is able to type and provide mouse inputs, but this is not the workaround needed.

 

Any workarounds, solutions?

 

 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    JoeyB  Sorry, does the problem computer have Webroot security installed there?  If so, this could be conflicting with the LMI attempts to control the host.

    • JoeyB's avatar
      JoeyB
      Active Contributor
      7 years ago

      Ahh sorry.

       

      Trend Micro Worry Free Business is the solution.

       

       

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        7 years ago

        JoeyB  Do you see the same effects when Trend Micro is disabled or removed?