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Forum Discussion
Solved
User Cannot Add Videos when clicking "Engage Your Attendees"
Here is a screenshot that the user is seeing.
We have already updated their policy and firewall rules to allow access.
Cyralek There may be something up with that Organizer's account. Please have them call into Customer Support to create a case for us to examine further.
6 Replies
Cyralek There may be something up with that Organizer's account. Please have them call into Customer Support to create a case for us to examine further.
User has tried with Microsoft Edge, and Google Chrome, and the issue persists with both.
different web browsers?
User is the only organizer with this issue. 2 others are able to add videos. Issue persists across different PC or LAN.
Let me check and get back with you. Thanks very much!
