Basic asset report

[MichaelR138]

Hello,

I'm struggling to find a basic asset list report, is there one? I've looked at the reports menu but that just has a report for sessions and a report on help desk incidents?

All I want is a report showing all the devices managed, their hard drive space, number of windows updates waiting, if its online or not etc. Its like there needs to be some more options on the list of column options?

Also once I've put the devices in to groups there doesn't appear to be a way of listing all the devices, you have to click in to each group?

I'm a noob to logmein so I'm probably missing something really obvious.

Any ideas most welcome!

TIA

[GlennD]

Hi @MichaelR138, welcome to the community.

 I am checking with the team to find out when that kind of reporting will be available in GoToResolve.

[bill_AZ]

Hello,

I have a similar request. I don't need something as granular as the OP request but an export of 'Host Name', 'Agent Version' and 'Last logged in user'. We're planning on a larger rollout of GTR and I need to know which devices already have the agent installed and which from our asset list still need the agent installed.

Thank you!

Bill

[KateG]

Hi @bill_AZ welcome to the GoTo Community. Thanks for your feedback here. Our team is aware of this need and plan to release more comprehensive reporting in Q2. Please stay tuned. 

[L0L]

I agree with the above request; since all the data is there, getting at least a CSV download should be simple, and really is essential.  This tool is targeted to people managing a significant number of devices, and obviously the agent has access to an incredible amount of useful information. There are other tools that do this, but I hate having to buy programs with overlapping functionality, especially given that this tool is being marketed as a system-wide management tool.

[GlennD · Accepted solution]

Hi, we are rolling out an update today that allows you to export your device list and it includes the following details:

• Pro
• Device nickname
• Host name
• Status
• Labels
• Version
• Operating system
• OS version
• IP address
• Last logged in user
• Last accessed

[bill_AZ]

Hi Glenn - Thanks for letting me know. I was able to check out the new feature. This is a big help! 

Bill

[MichaelR138]

Hi Glen,

Thanks for the update...great to have a downloadable report! The only additional things I would ask for per device would be:

Update Status - (i.e. Vulnerable, updates available etc)

Antivirus Software

Hard Drive Total

Hard Drive Available

All these are available on the various screens within resolve I think?
Ta!

Mike

[L0L]

A great addition, and we are already using it.

I look forward to the improvements, which as someone else mentioned, hopefully include information about drives. I suspect that this isn't as easy as it seems, as other tools also have difficulty adding disk information (size, free space) to inventory reports.

Keep up the good work; this is definitely a positive development.