cancel
Showing results for 
Search instead for 
Did you mean: 
LogMeIn Contributor

Re: all mp4 Recording are corrupt after latest update

Hello @mgupta ,

I would first check on the temporary recording files on your Mac, and if they are over 1 Mb, make a copy of them to a secure folder.

 

Once that's complete, perform a full reinstall of GoToMeeting on the Mac experiencing the problems.  Then run a test broadcast to confirm that the recording and conversion process' are working correctly.