I have a webinar that's taking place three different times. People can select which webinar they'd like to participate in. However, 70% of the registrants signed up for the first one which is geared for our Asia/Pacific audience because it's the default day/time. We believe that people are missing this drop down feature because they're reading the description.   I suggest for multiple sessions, moving this date/time drop down field so it's directly above the form instead of having it at the top. ... View more

Hi, since we would ultimately use g2Stage recordings as a lead capture source, we'd like to be able to implement the same custom fields for registration as is possible on GoToWebinar. Currently Go to Stage only allows Name & Email fields. ... View more

Hi @academiademate  I'll go ahead and move this over to the 'Ideas' section for later enhancement review by the product teams.  ... View more

I'm not the first to have this idea. This quote is from an old post on the discussion board: "I find it very surprising that GTW doesn't have default branding and emails settings. For each webinar - I must update the logo file, branding colors and email settings. Does anyone else find this frustrating?"   That had a "solution" of just copy Webinars over and over. That doesn't work for us and is a big waste of time to adjust for each and every Webinar.  Global defaults should be available for most, if not all Webinar settings available.   ... View more

We require approvals to enter our webinars.  The approval email provides the requesters name but no email address.  This helps us to identify who the person is.  We also have multiple webinars with the same name throughout the day and the email shows the registrants time not the time of the local webinar, therefore, adding the webinar number to that email will identify the exact webinar they are trying the enter.   This shouldn't be that difficult to program-add and this would be very helpful.   Thank you, John B. ... View more

I would like to be able to schedule a time and date for when people can begin registering for a webinar instead of registration becoming active immediately.  I like to publish my events on the GoTo Channel to provide awareness of the event but I don't want to allow folks to begin registering too early.    ... View more

We are frequently utilizing 100+ sources for tracking for our webinars and inputting them manually takes a long time. If there was the option to upload a spreadsheet with the sources to then create links from, that would save a lot of time! ... View more

Hey GoTo. Enterprise user here for the past 3 years. We’ve been waiting for this update since we first came onboard with you guys and we’ve frequently been told that your tech team will apply this small change, and nothing seems to happen…. Please help! It’s regarding the picklist length of custom registration questions, which is currently set to a maximum of 20 custom options. As a prominent UK university, we run a lot of webinars for prospective students. As part of our data collection, a key thing for us is to know what a student’s primary subject area of interest is, so that we can tailor our messaging about courses to students as part of our communications plans in the future. Crucially, we have over 50 subject areas that students can choose from, which are imminently due to increase. With a limit of 20 custom options on your current custom fields… we’ve had to create silly workaround whereby we ask the same questions 3 times, with an alphabetised subject list. Here’s an example registration page for reference: https://register.gotowebinar.com/register/242056814405010016 This means our forms are longer and more off-putting, which subsequently hurts our conversion rates. Such a simple fix: increase the custom options for drop down picklists. Why is there even a limit? I hope you agree that it’s a super quick win. Keen to know your thoughts. Thanks Adam ... View more

It would be nice if we could set the same customizable registration questions as default for the account. For example, if we wanted to make the city and state required fields for every webinar on the account, we should be able to set that at the account level instead of having to change that everytime we schedule a new webinar.  ... View more

We would like to restrict our webinar to only our company domain (eg. example.com):   https://support.goto.com/webinar/help/how-do-i-restrict-registration-by-email-domain   We could do this successfully according to the guidance provided by the link above.   However, there is an issue we found where an external party could still register using a fake email address using our company domain (eg. fakeperson@example.com).   The problem is, after fakeperson@example.com registers, the unique URL to join the webinar is immediately shown to the external party in the post registration web page (eg. "You're Registered! At the time above, join the webinar"). When the external party clicks the link, it sends them to the join webinar page:   This defeats the "restrict registration by email domain" feature in GTW to prevent unsolicited attendees from registering to our webinars by restricting access using domain(s).   I understand the "join" URL will not be shown in the post-registration page if "Manual Approval" is selected, however if we have hundreds of participants, it would be tedious to approve them manually.   Can this issue be fixed by doing the following:   Do not show the unique "join" URL post-registration when "Automatic Approvals" and "Restrict Registration by Email Domain" is on; the unique link should only be visible in the email that was sent to the registered email address. If the registered email address was fake, the fake participant would not be able to access the webinar since he/she will not be able to access the unique "join" URL For example: "You're Registered! At the time above, please join the webinar by clicking on the unique link that was sent to your email that was used for the webinar registration" Please refer to case number 18865929 for more details if needed.   Thanks in advance!     ... View more

Hello - I've been informed by our team in Taiwan that the way the country name is displayed as "Taiwan (Province of China)" is too politically-polarising and they will not be able to send registration invites to customers until this is changed.  Could you please consider revising this to "Taiwan" in the drop-down list ASAP?  ... View more

The letters on the Register Button are not visible.   It would be helpful to be able to change the color of the font.  One must fill out the registration fields and check the box in order for the button to become visible.  The button should have visible letters by default : more user-friendly.    ... View more

Hello, for processing the contact details of participants in GoToWebinars, it would be helpful to have the option to ask for the gender of the registrant when registering for the events. This should be done at the top of the registration page, directly after typing in the surname and first name via a selection field. Installing this option as an open question is not useful, because it appears at the end of the registration process. Best regards, Erhard ... View more

Customization for registration emails is significantly limited and is directly tied to the registration page. I'd rather be able to customize the look and feel of the panelist confirmation email as well as the registrant confirmation email.   We're running into the issue that the link for 'add to calendar' is being overlooked, causing issues. But beyond that we'd love to be able to more effectively customize the emails for ... View more

My company has the GoToWebinar product with 5 licenses. We set one up with a general Marketing email alias, and then another one for a specific user (on the marketing team). Both licenses are Super Admin. However, the specific user has NO VISIBILITY into any webinars that are created by the Marketing "user," and vice versa. This is inefficient. All licenses under the same company umbrella should be able to see what webinars have occurred under the company name, along with the analytics and recordings.  ... View more

We teach various classes that include topics that require registration marks or service marks for compliance reasons. ... View more

Right now when calendar appointments show up, they start with "Go To Webinar" and then the event title.   This is not useful information to the attendee and moves our branding and information to be secondary to GTW. Please make the calendar appointment titles either editable or move the GTW branding to AFTER the event title. ... View more

Currently, GoToWebinar only provides notifications for registrations to upcoming Webinars.  But what about recorded webinar videos? - GotoWebinar provides a shared link to recorded webinar videos. - These recorded Webinar videos require registration. - Registrations are captured and available in Analytics reports. But there is no notification for new registrations. How will you know someone clicked on your link and registered? Manually checking periodically to see if there are new registrations in an Analytics report is impractical.   This seems like a no-brainer to add notifications for new registrations to video recordings. ... View more

Each of our customers has a unique discount code to bypass payment on our paid webinars. It would save me a lot of time if I could upload all these discount codes rather than entering them in manually for each webinar. Or, when I copy a webinar, it'd be cool if the discount codes copied over too.    Or what would be even better would be to have a discount code section where I could set beginning and end dates for each code and then they would apply to any webinar within the discount code time frame. ... View more