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kdurigan
Active Contributor

Webinar Analytics is Missing

We hosted a webinar on 3-31-2020 and it's not showing in our analytics.

I need help to resolve this. Thanks!

Webinar ID

709-200-947

 

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
Retired GoTo Contributor

Re: Webinar Analytics Missing

@fourthlink We are still investigating an earlier issue where some webinars have long delays with reporting.  Please subscribe to the status page for updates:  https://status.gotomeeting.com/ 


Ash is a member of the LastPass Community Care Team.

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29 REPLIES 29
joeydav1
New Member

No analytics for recent webinar

hey team, is there some sort of waiting period for webinar analytics? Webinar ended over an hour ago and still no analytics.

Jonathan Spence
Active Contributor

Re: No analytics for recent webinar

same.  since this morning.

kdurigan
Active Contributor

Re: Webinar Analytics is Missing

It's solved!

Jonathan Spence
Active Contributor

Re: Webinar Analytics is Missing

I'm still not seeing my two most recent webinars (at 1:00 and 3:00)... my 10:00 just popped.  How long should it take to have these reports available?

Borchers
New Contributor

Re: Webinar Analytics is Missing

I can't see mine either, we hosted a webinar this afternoon 1:30-3 EDT.

kdurigan
Active Contributor

Re: Webinar Analytics is Missing

My 11:00 just poped.

I did one in February and the results came out immediately.

I believe the system may be overloaded this last weeks...

Borchers
New Contributor

Re: No analytics for recent webinar

I'm having the same issue, we hosted a webinar this afternoon 1:30-3 EDT.

Jonathan Spence
Active Contributor

Re: Webinar Analytics is Missing

And when I look at past webinars, it's showing 0 attendees, which is very concerning.  I really hope my data wasn't lost.

fourthlink
Active Contributor

Re: No analytics for recent webinar

Same problem here. No analytics for our webinar yesterday evening or for the webinar this afternoon.