I'm running latest version of the Firefox Logmein Rescue plugin and I am internet connected (I've just created an account here to post this message) but in the console I can't create an new session and I get this. Thought it might be company firewall issue so tried again from home and I get the same message
[2012-08-15 09:35:52] === Console started (7.1.1257) ===
[2012-08-15 09:35:52] Host site: secure.logmeinrescue-enterprise.com
[2012-08-15 09:35:53] Could not download list of RTF resource files.
[2012-08-15 09:35:53] Could not download list of device images.
[2012-08-15 09:35:53] Could not download list of available dictionaries.
[2012-08-15 09:35:53] Start Console communication error. Error code (0), Last error (0).
I know I'm logged in as I can see a Logout option in the Option menu.
Any thoughts please?
I am using below URL but getting same error, when select "Launch Technician Console"
my Firefox Ver is 15.0.1.
ServiceDesk Supervisor - IT
Hutchison Global Services Private Limited
Please try removing the Tech Console plugin, and reinstalling it. Otherwise, I would suggest contacting our support department