GotoResolve Customer Attended Standalone
Hello,
We are migrating from GotoAssist to GotoResolve
and want to use it like before
see here Use the GoToAssist Customer Attended Standalone Application (Single Executable for Windows)
before we had "G2A-RS Customer Attended App.exe" the customer could launch and who asked for the session ID
But now when we run GoToResolve.exe the exe gets deleted and a windows opens with just a chat without asking for the sessions ID
Also, there are no apparent command line parameters for Gotoresolve.exe
How to get the "Attended Standalone" feature back please ?
Hi Jürg,
Sorry for that.
What can sometimes happen after an update, is that the hardware may also need some new driver information. I would go here to confirm your product ID, and install any updates before rebooting and testing GoToMeeting broadcast capabilities again: http://www.dell.com/support/home/us/en/19?app=drivers