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New Contributor
Posts: 1
Registered: ‎04-01-2013

Re: Cannot install Hamachi

Hey All, I tried everything to get past the .dll error...

 

In the end, I downloaded the install file with IE, as opposed to Chrome. Not sure if this is an issue just I had, but thought the community may want to know about this...

 

Installed perfectly first time through IE - was having issues with Hamachi & Ignition...

 

Running Win7 64.

 

New Contributor
Posts: 7
Registered: ‎04-06-2013

Re: Cannot install Hamachi

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New Contributor
Posts: 7
Registered: ‎04-06-2013

Re: Cannot install Hamachi

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New Contributor
Posts: 1
Registered: ‎05-07-2013

Re: Cannot install Hamachi

[ Edited ]

I am getting the same error.  Tried with solution that worked for you, but deeting the temp file did not solve the problem.  Here is my log.  Can you help?

 

=== Logging started: 5/7/2013  18:01:21 === Action 18:01:21: INSTALL. Action start 18:01:21: INSTALL. Action 18:01:21: AppSearch. Searching for installed applications Action start 18:01:21: AppSearch. AppSearch: Property: DESKTOPLINK, Signature: RegDesktopLink AppSearch: Property: INSTALLDIR, Signature: RegInstallDir AppSearch: Property: LANGUAGE, Signature: RegLanguage AppSearch: Property: PROGRAMSFOLDER, Signature: RegProgramsGroup AppSearch: Property: PREVIOUSVERSION, Signature: RegVersion Action ended 18:01:21: AppSearch. Return value 1. Action 18:01:21: SearchVersions. Searching older Hamachi installation Action start 18:01:21: SearchVersions. CustomAction SearchVersions returned actual error code 1157 (note this may not be 100% accurate if translation happened inside sandbox) Info 2898.For DlgFont8 textstyle, the system created a 'Tahoma' font, in 0 character set, of 19 pixels height. Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.  Action SearchVersions, entry: SearchVersions, library: C:\Users\Linda\AppData\Local\Temp\MSI455C.tmp MSI (c) (A4:C4) [18:01:27:766]: Product: LogMeIn Hamachi -- Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.  Action SearchVersions, entry: SearchVersions, library: C:\Users\Linda\AppData\Local\Temp\MSI455C.tmp

Action ended 18:01:27: SearchVersions. Return value 3. Action 18:01:27: FatalError. Action start 18:01:27: FatalError. Info 2898.For VerdanaBold13 textstyle, the system created a 'Verdana' font, in 0 character set, of 32 pixels height. Action 18:01:27: FatalError. Dialog created Action ended 18:01:29: FatalError. Return value 2. Action ended 18:01:29: INSTALL. Return value 3. Property(C): Manufacturer = LogMeIn, Inc. Property(C): ProductCode = {8B531332-0D5D-4B3B-A22C-8330DEA695A7} Property(C): ProductLanguage = 1033 Property(C): ProductName = LogMeIn Hamachi Property(C): ProductVersion = 2.1.0.296 Property(C): UpgradeCode = {142E08E0-766A-4B61-9F1A-06645F41A109} Property(C): REINSTALLOPTION = Reinstall Property(C): CONVERTH1CONFIG = 1 Property(C): REBOOT = ReallySuppress Property(C): ARPSYSTEMCOMPONENT = 1 Property(C): ALLUSERS = 1 Property(C): DefaultUIFont = DlgFont8 Property(C): ErrorDialog = ErrorDlg Property(C): Setup = LogMeIn Hamachi Setup Property(C): Wizard = LogMeIn Hamachi installer Property(C): Cond_W2kAndLater = This application can only be installed on Windows 2000 or later versions of Windows. Property(C): Cond_NewerVersion = A newer version ([PREVIOUSVERSION]) of Hamachi has been found on the system. To downgrade, uninstall before proceeding. Property(C): Action_AppSearch = Searching for installed applications Property(C): Action_CostFinalize = Computing space requirements Property(C): Action_CostInitialize = Computing space requirements Property(C): Action_FileCost = Computing space requirements Property(C): Action_InstallValidate = Validating install Property(C): Action_InstallFiles = Copying new files Property(C): Action_CreateFolders = Creating folders Property(C): Action_CreateShortcuts = Creating shortcuts Property(C): Action_DeleteServices = Deleting services Property(C): Action_FindRelatedProducts = Searching for related applications Property(C): Action_InstallServices = Installing new services Property(C): Action_LaunchConditions = Evaluating launch conditions Property(C): Action_RemoveExistingProducts = Removing applications Property(C): Action_RemoveFiles = Removing files Property(C): Action_RemoveFolders = Removing folders Property(C): Action_RemoveRegistryValues = Removing system registry values Property(C): Action_RemoveShortcuts = Removing shortcuts Property(C): Action_StartServices = Starting services Property(C): Action_StopServices = Stopping services Property(C): Action_WriteRegistryValues = Writing system registry values Property(C): Action_GenerateScript = Generating script operations for action: Property(C): Action_Rollback = Rolling back action: Property(C): Action_RollbackCleanup = Removing backup files Property(C): Action_InstallDriver = Installing network driver Property(C): Action_RemoveDriver = Removing network driver Property(C): Action_UpdateDriver = Updating network driver Property(C): Action_StartUi = Starting application Property(C): Action_StopUi = Stopping application Property(C): Action_SearchVersions = Searching older Hamachi installation Property(C): Action_RemoveH1Install = Removing older Hamachi installation Property(C): Action_ConvertH1Config = Converting older Hamachi configuration Property(C): Action_StartEngine = Starting tunneling engine service Property(C): Action_StopEngine = Stopping tunneling engine service Property(C): Action_RemoveConfig = Removing configuration Property(C): Button_Back = < &Back Property(C): Button_Next = &Next > Property(C): Button_Install = &Install Property(C): Button_Reinstall = &Reinstall Property(C): Button_Uninstall = &Uninstall Property(C): Button_Cancel = Cancel Property(C): Button_OK = OK Property(C): Button_Yes = &Yes Property(C): Button_No = &No Property(C): Button_Close = &Close Property(C): Button_Ignore = &Ignore Property(C): Button_Retry = &Retry Property(C): Button_Agree = &I Agree Property(C): Button_Browse = Br&owse .. Property(C): Button_Finish = &Finish Property(C): FilesInUse_Title = Files in Use Property(C): FilesInUse_Text = The following applications are using files that need to be updated by this setup. Close these applications and  click Retry. Click Ignore to close these applications. Click Close to exit the installation. Property(C): CancelDlg_Text = Are you sure you want to cancel LogMeIn Hamachi installation? Property(C): UpgradeDlg_Text = LogMeIn Hamachi version [PREVIOUSVERSION] has been detected on your computer. Would like to proceed with an update? Property(C): ReinstallDlg_Title = Previous installation detected Property(C): ReinstallDlg_Text = LogMeIn Hamachi version [PREVIOUSVERSION] has been detected on your computer. Would you like to reinstall it? Property(C): ReinstallDlg_Option1 = Reinstall current version Property(C): ReinstallDlg_Option2 = Uninstall currently installed product Property(C): UninstallDlg_Title = Uninstall [ProductName] Property(C): UninstallDlg_Text1 = Would you like to remove LogMeIn Hamachi version [PREVIOUSVERSION] from your computer? Property(C): UninstallDlg_Text2 = By selecting this option you will lose all settings and network membership information. Property(C): UninstallDlg_RemoveConfig = Remove all user settings. Property(C): OlderDlg_Title1 = Older version of Hamachi found Property(C): OlderDlg_Text1 = The installer has found an older version of Hamachi on your system. If you continue it will be uninstalled with your settings preserved.

Click Next to continue or Cancel to interrupt the installation. Property(C): OlderDlg_Title2 = Older configuration settings found Property(C): OlderDlg_Text2 = Installer has found configuration settings for an older version of Hamachi. Property(C): OlderDlg_ConvertH1Config = Apply these settings Property(C): AttachDlg_Title = Attach client to LogMeIn account Property(C): AttachDlg_Text = LogMeIn Hamachi clients can be attached to a LogMeIn account to facilitate online management.

If this is a new installation, or if you are upgrading an unattached client, the installer will attach this client to the following LogMeIn account:

[EMAILLIST]

Existing client-to-account relationships will remain unchanged. Property(C): OptionsDlg_Title = Choose Install Options Property(C): OptionsDlg_Label1 = Destination Folder Property(C): OptionsDlg_Label2 = Programs Menu group Property(C): OptionsDlg_DesktopLink = Create Shortcut on the Desktop Property(C): BrowseDlg_Title = Change current destination folder Property(C): BrowseDlg_Label1 = &Look in: Property(C): BrowseDlg_Up = Up One Level Property(C): BrowseDlg_NewFolder = Create a New Folder Property(C): BrowseDlg_Label2 = &Folder name: Property(C): BrowseDlg_Text = Browse to the destination folder Property(C): ProgressDlg_Text = Please wait while LogMeIn Hamachi installs. This may take a few moments. Property(C): ProgressDlg_Label1 = Status: Property(C): ExitDialog_Title = [Setup] Complete Property(C): ExitDialog_Text = Click Finish to exit the [Wizard]. Property(C): ExitDialog_LaunchUi = Launch Hamachi Property(C): ExitDialog_Reboot = Reboot to complete installation. Property(C): UserExit_Title = [Setup] was interrupted Property(C): UserExit_Text1 = [Setup] was interrupted. Your system has not been modified. Run the installation again later. Property(C): UserExit_Text2 = Click Finish to exit the [Wizard]. Property(C): FatalError_Title = [Setup] ended prematurely Property(C): FatalError_Text1 = [Setup] ended prematurely because of an error. Your system has not been modified. Run the installation again later. Property(C): FatalError_Text2 = Click Finish to exit the [Wizard]. Property(C): SecureCustomProperties = CONVERTH1CONFIG;DESKTOPLINK;INSTALLDIR;LANGUAGE;PREVIOUSVERSION;PROGRAMSFOLDER;REMOVECONFIG;STARTUI;UPGRADEFOUND Property(C): VersionNT = 601 Property(C): DEPLOYID = EC76B6CC-049B-4F39-A5FC-87FCE4F46540 Property(C): DesktopFolder = C:\Users\Public\Desktop\ Property(C): VersionNT64 = 601 Property(C): ProgramFilesFolder = C:\Program Files (x86)\ Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ Property(C): SourceDir = C:\Users\Linda\ Property(C): EMAILLIST = -redacted- Property(C): MsiLogFileLocation = C:\users\linda\hamachiinstall.log Property(C): PackageCode = {94DDF3E1-C5D6-44F6-94D9-E1B63625887C} Property(C): ProductState = -1 Property(C): PackagecodeChanging = 1 Property(C): CURRENTDIRECTORY = C:\Users\Linda Property(C): CLIENTUILEVEL = 0 Property(C): CLIENTPROCESSID = 6564 Property(C): MsiSystemRebootPending = 1 Property(C): VersionDatabase = 200 Property(C): VersionMsi = 5.00 Property(C): WindowsBuild = 7601 Property(C): ServicePackLevel = 1 Property(C): ServicePackLevelMinor = 0 Property(C): MsiNTProductType = 1 Property(C): MsiNTSuitePersonal = 1 Property(C): WindowsFolder = C:\Windows\ Property(C): WindowsVolume = C:\ Property(C): System64Folder = C:\Windows\system32\ Property(C): SystemFolder = C:\Windows\SysWOW64\ Property(C): RemoteAdminTS = 1 Property(C): TempFolder = C:\Users\Linda\AppData\Local\Temp\ Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\ Property(C): ProgramFiles64Folder = C:\Program Files\ Property(C): CommonFiles64Folder = C:\Program Files\Common Files\ Property(C): AppDataFolder = C:\Users\Linda\AppData\Roaming\ Property(C): FavoritesFolder = C:\Users\Linda\Favorites\ Property(C): NetHoodFolder = C:\Users\Linda\AppData\Roaming\Microsoft\Windows\Network Shortcuts\ Property(C): PersonalFolder = C:\Users\Linda\Documents\ Property(C): PrintHoodFolder = C:\Users\Linda\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\ Property(C): RecentFolder = C:\Users\Linda\AppData\Roaming\Microsoft\Windows\Recent\ Property(C): SendToFolder = C:\Users\Linda\AppData\Roaming\Microsoft\Windows\SendTo\ Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\ Property(C): CommonAppDataFolder = C:\ProgramData\ Property(C): LocalAppDataFolder = C:\Users\Linda\AppData\Local\ Property(C): MyPicturesFolder = C:\Users\Linda\Pictures\ Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\ Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\ Property(C): FontsFolder = C:\Windows\Fonts\ Property(C): GPTSupport = 1 Property(C): OLEAdvtSupport = 1 Property(C): ShellAdvtSupport = 1 Property(C): MsiAMD64 = 6 Property(C): Msix64 = 6 Property(C): Intel = 6 Property(C): PhysicalMemory = 5998 Property(C): VirtualMemory = 9353 Property(C): LogonUser = Linda Property(C): UserSID = S-1-5-21-1690850071-759514221-2544075049-1005 Property(C): UserLanguageID = 1033 Property(C): ComputerName = LINDA-KLO Property(C): SystemLanguageID = 1033 Property(C): ScreenX = 1920 Property(C): ScreenY = 1080 Property(C): CaptionHeight = 42 Property(C): BorderTop = 1 Property(C): BorderSide = 1 Property(C): MsiTabletPC = 1 Property(C): TextHeight = 24 Property(C): TextInternalLeading = 6 Property(C): ColorBits = 32 Property(C): TTCSupport = 1 Property(C): Time = 18:01:29 Property(C): Date = 5/7/2013 Property(C): MsiNetAssemblySupport = 4.0.30319.1 Property(C): MsiWin32AssemblySupport = 6.1.7601.17514 Property(C): RedirectedDllSupport = 2 Property(C): AdminUser = 1 Property(C): Privileged = 1 Property(C): USERNAME = Linda Property(C): DATABASE = C:\Users\Linda\hamachi.msi Property(C): OriginalDatabase = C:\Users\Linda\hamachi.msi Property(C): SOURCEDIR = C:\Users\Linda\ Property(C): VersionHandler = 5.00 Property(C): UILevel = 5 Property(C): ACTION = INSTALL Property(C): EXECUTEACTION = INSTALL === Logging stopped: 5/7/2013  18:01:29 === MSI (c) (A4:C4) [18:01:29:406]: Windows Installer installed the product. Product Name: LogMeIn Hamachi. Product Version: 2.1.0.296. Product Language: 1033. Manufacturer: LogMeIn, Inc.. Installation success or error status: 1603.

 

 

Advisor
Posts: 261
Registered: ‎09-21-2009

Re: Cannot install Hamachi

New Contributor
Posts: 1
Registered: ‎05-27-2013

Re: Cannot install Hamachi

I tried this and it worked for me. Worth to give it a try for those who can't install hamachi.

 

http://hamachi.soft32.com/

New Contributor
Posts: 4
Registered: ‎06-27-2013

Re: Cannot install Hamachi

that last link worked

New Contributor
Posts: 1
Registered: ‎09-11-2013

Re: Cannot install Hamachi

During last days I had a problem with hamachi-2.exe application witch putcpu usage to 50% until a restart.

 

So I deceide to uninstall Hamachi, reboot, and then reinstall the software but I receive the message:

 

"[Setup] ended prematurely

[Setup] ended prematurely because of an error.  Your system has not been modified.  Run the installation again later.

 

Click Finish to exit the [Wizard]"

 

I hust delete registry entries, but nothing change

 

Help me please

 

 

New Contributor
Posts: 3
Registered: ‎10-13-2013

Re: Cannot install Hamachi

I have the same problem, i deleted all keys related to hamachi whatsoever, tried to install an older version, tried Microsoft FixIt, i'm really out of options here
New Contributor
Posts: 1
Registered: ‎10-27-2013

Re: Cannot install Hamachi

I tried to uninstal hamachi from regedit...and from mistake... i renamed a file from hamachi and now i can't find it