IdeasTrendingNewest IdeasMost VotesMost RecentAll Idea StatusesTagged:TagImprove file/directory transfer capability and UI We extensively use File / Directory Transfer and the files and Directories are different for the different calls. 1) The "Process" is overcomplicated, NOT intuitive, NOT user-friendly and NOT produ...Invite Another Agent to Unattended Session I would like to request a feature for GoToResolve that we had in GoToAssist. We need the ability to invite other agents into a support remote control session on a regular basis with our company unatt...Patch Management - add the ability to ignore or disable specific updates The ability to ignore or disable specific updates would be nice. We currently run Windows 10 machines as we are in the process of testing Windows 11 and it has become more tedious to send out OS upda...Clipboard Sync should be a user preference setting It would be very helpful if the Clipboard Sync setting was configurable and saved with user preferences. We want to be able to delete Remote Execution Jobs Please implement an option for us to be able to delete one-time and re-occurring jobs that we won't be needing anymore. Require Password to uninstall Unattended access app Hello, Would it be possible to add a password to prevent uninstalling unattented support application ? Thanks. PreMedoc Make Filters Persistent I constantly have to keep changing filters on the Helpdesk to filter out closed and resolved tickets. By default you should only be looking at tickets that are currently open. I have no clue why thi...Keep sorting format on HelpDesk Would like a way to be able to keep a view in Helpdesk. Would be a nice feature to be able to come out of editing a ticket and not have to switch back to 100 per page and sort by "Assigned To" ever ...Run Execution and Windows Updates once online When creating a remote execution job and running it, the devices that are offline fail. There should be a selection box to have the offline devices run the execution the next time they are online. ...Wiki Page It would be nice to have a wiki page where we can write articles with pictures for customers to use for self -help. It would be even better if as a customer was typing their subject/issue/category ...
Featured ContentGoTo Community Ideas Guidelines Thank you for taking the time to share your improvement ideas with us! Here are some simple guidelines that will help all of us get the most out of Community Ideas: Search the Community Ideas ...
Vote for Community Ideas you want to see implemented. Add comments and your own improvement ideas.133 IdeasLatest Activity: 3 years ago
TagsRemote Support35 TopicsTicketing32 TopicsUnattended Support28 TopicsDevice Console16 TopicsDevice Groups11 TopicsReporting11 TopicsAdministration7 TopicsCustomization6 TopicsMiscellaneous6 TopicsInventory6 TopicsHelpline3 TopicsUser Groups2 TopicsResolve RMM2 TopicsAPI1 Topicresolve mdm1 Topic
