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Recording won't play but says . . .
In Goto Meeting, our recording will not play but instead shows, "Nobody has shared their screen or turned on their camera yet". We have never shared screens or used the camera, but for a few years simply call in on our phones and then go online to download the recording.
Fallo en la grabación de la reunión
Buenos días, En dos ocasiones me ha sucedido que no se genera el video de la grabación de la videoconferencia. Después de las 2 horas de reunión aparece únicamente un fichero de unos pocos kb y no la grabación. Por favor indíquenme como poder solucionarlo. Muchas gracias, English: Meeting recording failed On two occasions, I've experienced a video conference recording that doesn't generate a video. After two hours of meetings, only a file of a few KB appears, not the recording. Please let me know how to fix this.
Video not working during online meeting
Video is not working when organizing an online meeting. The following error appears: "Stopped sharing your camera We apologize, but we're experiencing difficulties with the video conference and are no longer able to share your camera." (see attached screenshot) There were 5 participants from different regions around the world, using various operating systems. We tried both the desktop application and the browser version. In all cases, the result was the same: video did not work for any of the participants. We also tried restarting the computers, but that did not help either. Audio, however, works without any issues.GoTo gets stuck on loading page after login (Windows 10) and support pages always time-out. Help?
Hi everyone. The Windows 10 pc GoTo account lags on the loading page and never logs in. Whereas, my Macbook Air works. The Mac can't access the support pages (always times out) and when we use the contact us back form on the pc, there's no option for Indonesia in the phone field so we can't complete the form. We use Chrome for calls. We're in Indonesia. What are we supposed to do?
Camera Control - turn off individual participant Cameras
Anyone else run into this? Camera control! WHY does this not already exist??? Right now, the only way to restrict camera use is to block all cameras. The only ones unaffected by the block are other users promoted to the role of organizer. This is asinine. Organizers have the power to end meetings and accidentally wreak havoc on a meeting. Just give the organizer the ability to turn off the camera for specific participants, the same way an organizer can mute someone’s mic. Please add this EXTREMELY BASIC FEATURE to gotomeeting. Moderator edit: title for clarity
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