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Anon10546
New Contributor

Calling Card Applet?

Hello,

Has anyone found any information on the Calling Card Applet? I received an email talking about it, but there was not much information there.

What is it and how does it work?

Thanks,
W
8 REPLIES 8
Anon4302
New Contributor

RE: Calling Card Applet?

Hey,

I have not see any changes to this effect either.
Looks like a cool new feature which will be very beneficial.

Hope to see this update shortly.

Thanks,

Chad

Chad Lone Consulting
http://ww.chadlone.ca
Chad

Chad Lone Consulting
http://www.chadlone.com
Anon10648
New Contributor

RE: Calling Card Applet?

I got an update today for the Technician Console and it included the Calling Card. YAY
I have two questions about it.
 
1. How do I Deploy the calling card to the remote clients? When I click on the calling card tap, everything is grayed out.
 
2. How do I delete any Calling Card I Generated under the Channels tap?
 
Thanks

 
Anon3167
New Contributor

RE: Calling Card Applet?

The new calling card needs two more things:

1st: Systems with large fonts or higher DPI settings do not display text correctly
2nd: A Check-box to save the customers name and field1 and field2 information needs to be added so customers don't have to enter it every time the run the calling card applet.

Thank you LMI for the new features!!
phurwitz
New Contributor

RE: Calling Card Applet?

If you email support they will send you a PDF with detailed instructions on how to use the calling card and other new features.

Paulhma
Anon1334
New Contributor

RE: Calling Card Applet?

Anyone using Firefox may have to resort to using IE (to setup your calling card settings) as all options in the calling card tab in the Admin Center are disabled? At least I did (I use the latest version of Firefox, which was 2.0.0 now is 2.0.1)


-Robert,
Computer Specialist
Personal Computer Care
robert (at) 661pccare.com | 661pccare.com
Anon3167
New Contributor

RE: Calling Card Applet?

Yes, the BROWSE for files buttons @ the calling card setup page do not work with firefox. I had to use this with IE.
 
Happy Holidays!
Anon10348
New Contributor

RE: Calling Card Applet?

Here's a link to that PDF describing how to set up the new features.
 
https://secure.logmeinrescue.com/HelpDesk/Pdfs/rescue_version4_features.pdf
Anon15771
New Contributor

RE: Calling Card Applet?

I wrote the above pdf and one thing I will be adding in the forthcoming update is the fact that users have to have Support Channels set up to use the Calling Card.
 
It's there in the text, but I'm making it much clearer in the update.
 
If you have tried using the Calling Card and used the pdf, I'd be pleased to receive any feedback, whether +ve or -ve on the document via the email address below.
 
Andy Harvey
Documentation Specialist
LogMeIn, Inc.
aharvey@logmein.com