GoTo Connect Discussions Discuss general day to day use of GoTo Connect, share your knowledge and feedback, ask questions or get for advice from fellow GoTo Connect users and GoTo staff.Latest Activity: 2 days ago281 Posts1165 unreadGoTo Connect Community Ideas Suggest, vote, and comment on ideas for improvements to existing features or new features.Latest Activity: 3 days ago284 Posts1059 unreadGoTo Connect News Follow for the latest Announcements and News about GoTo Connect.Latest Activity: 4 days ago15 Posts23 unread
GoTo Connect Discussions Discuss general day to day use of GoTo Connect, share your knowledge and feedback, ask questions or get for advice from fellow GoTo Connect users and GoTo staff.Latest Activity: 2 days ago281 Posts1165 unread
GoTo Connect Community Ideas Suggest, vote, and comment on ideas for improvements to existing features or new features.Latest Activity: 3 days ago284 Posts1059 unread
GoTo Connect News Follow for the latest Announcements and News about GoTo Connect.Latest Activity: 4 days ago15 Posts23 unread
Recent Content[API] How to Link a Recording or Transcription to a Specific Call?Voicemail report under the call reportsNeed to See Both Original Caller and Forwarding Number in Call forwardingSeparate audio controls for calls/textsYour New Inbox ExperienceVoicemail PortalCalls going silentGoTo Connect AI Call SummariesUpdate to Yealink phone to display DND status of another extension?Inbox queues- Mobile App
Most Poplar IdeasMost ViewedNewest IdeasNeed to have auto reply for text messagesAdd call control on headsetsDifferentiate between internal and external calls
Recent BlogsYour New Inbox Experience1 MIN READ Discover the flexible inbox solution you’ve been waiting for. Effortlessly manage conversations across channels, assign messages, and collaborate with your team — all from one intuitive hub. Built f...Spotlight on AI Quality Management and introducing Scoring Improvements2 MIN READ Many organizations are exploring how AI can be used to evaluate 100% of queue calls for quality assurance. However, questions often arise regarding oversight—both of the AI’s decisions and supervisor...What's new with GoTo Connect - May 20253 MIN READ We’re excited to share the latest features, improvements, and enhancements with GoTo Connect. Let’s dive in!
