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Remote execution to respond on an alert or equivalnet
is there an option for Remote execution to respond to an alert or equivalent . for example if a particular software stops responding in the “background process” task manager can then remotely execute i.e. a PowerShell command etc in order to get the process running again. Without having to manually run this from my side
Zero Trust and Remote Execution
Running into issues with ZT and remote execution of some daily scripts on all of the workstations. I receive an "Invalid Signature Key" error, and the script fails to run. It is one of the pre-made scripts in the script library. Now if I run it manually, it runs just fine, but on a schedule, it just fails. Ideas?
Hide Session History
Hi All, Is there any way the session history in helpdesk can be hidden when a ticket is open. We have other departments using Resolve for ticketing and don't think it's ideal for them to see the 'Session History' option and add sessions to their ticket. I have disabled all support permissions for these agents but they still see the session history, see below. Also clicking on any of the below option does nothing so not sure why it is being displayed Any ideas would be really appreciated. Thanks
GTR - Remote Execution - Group as a target
Hi. I am new to GTR and want to use Remote Execution extensively. On Step 3 of creating a new job (Select devices or groups, Select devices or groups for this job), a group is not an option to select. I can filter a group and select the devices individually, but not the actual group. Imagine this scenario... you have extensive automations configured. You are also adding devices as time goes on to groups which require these automations. Unless you can target a group, you will have to continuously update all of your RE jobs to include the new devices every time you add a new device. Is there no way to target a group specifically? Thank you for your assistance.
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