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GoToAssist Seeit News

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This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist. This includes only the Active Directory Connector software.
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This release only impacts accounts whose IT admins have opted in to enforce all users within their account to use Enterprise Sign-In (SSO) as their only login method. This is an "opt-in" login option that is available upon request to all IT admins whose accounts are already enabled to use Enterprise Sign-In (SSO), which allows their users to log in to their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, RescueAssist, GoToAssist Remote Support, GoToAssist Service Desk, or GoToAssist Seeit accounts using their company login credentials.
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This release impacts the Admin Center and all account admins who manage users of GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, RescueAssist, GoToAssist Remote Support, GoToAssist Service Desk, and GoToAssist Seeit at https://admin.logmeininc.com.  

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This release impacts all users who log in to their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, GoToAssist, and/or RescueAssist accounts via the Web App.

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This release impacts the Admin Center and all admins who manage users at https://admin.logmeininc.com.  

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This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist. This includes only the Active Directory Connector software.
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This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist. This includes only the Active Directory Connector software.
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This known issue impacts all IT Admins that use the Active Directory Connector (v2.1.0.356 or earlier) to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist.

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We have a system maintenance session coming up that will affect GoToAssist Seeit

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This release impacts the GoToAssist Seeit app for Android and the customers who use it to join support sessions hosted by GoToAssist Seeit agents. 

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This release impacts the GoToAssist Seeit app for iOS and the customers who use it to join support sessions hosted by GoToAssist Seeit agents. 

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This release debuts a brand new Customer Web App that allows customers to use their desktop or mobile web browser (no app download required!) to join a GoToAssist Seeit 2.0 session at https://session.seeit.gotoassist.com/join.

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This release debuts a brand new Agent Web App that existing GoToAssist Seeit agents can access at https://session.seeit.gotoassist.com to host GoToAssist Seeit 2.0 sessions.

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This release affects the Web App and all agents that log in to https://seeit.gotoassist.com to host GoToAssist Seeit sessions.

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