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LogMeIn Rescue is missing critical functionalities that are essential to "Rescuing" end-users:

1.  Ability to start, stop, enable, disable services (found in IT Reach)
2.  Ability to run on a pocket PC (a non Win-32) (can log into IT Reach on Pocket PC running MS Mobile 5.x)
3.  Ability to change processes

I like the connecting and queue features of Rescue but it should have all the features of IT Reach -- it would be an awesome and even more powerful IT solution!

Thank you.

Lindsey Pearson
Pearson Consulting Group, LLC
Providing Business, Medical, and IT Solutions