GoTo Connect Community Ideas

Suggest, vote, and comment on ideas for improvements to existing features or new features.290 Posts

Ideas

Call Volume Reports for Past 30 days sorted by hours of the day
We would like to be able to get a report that shows call volume (call over time) by the hour for the past 30days. You are able to see this for a single day however you are not able to see this for th...
ABC-Sea
New Member
10 hours ago
New
Reporting
2Views
0likes
0Comments
Android Auto Integrated into Mobile app
Hi, Would like to see Android Auto integrated into the mobile app. I take calls when I am out driving, and in Australia, it is an offence to handle your mobile device whilst driving. ...
NoosaHoff
Active Contributor
8 days ago4 unread comments
Investigating
Integrations & API
Mobile Apps
813Views
1like
4Comments
Search Engine on Texting
It would be wonderful to have a Search Engine on the texting app. We find that we have to type in the entire customer cell number and hit a period in order to just pull up a previous text, so we can ...
cdlassistwv
New Member
9 days ago2 unread comments
Accepted
Administration & Configuration
Messaging Features
Mobile Apps
15Views
0likes
2Comments
Pipedrive Integration--call/SMS logs in Deals
I appreciate the integration with Pipedrive. It creates a log entry for every call and also captures the text content of every SMS and voicemail for any person in the Pipedrive contact. It logs this ...
nealbws
New Member
11 days ago
New
Integrations & API
4Views
0likes
0Comments
Inbound Caller ID from Contacts List
I'm using the Android app. If an inbound call is coming from a phone number belonging to a contact in any of my contacts list, I'd like that person's name to be displayed from my contacts list, overr...
nealbws
New Member
11 days ago
New
Mobile Apps
4Views
0likes
0Comments
Compatibility with Apple Watch - Calls Ring on Watch
I'd really like compatibility with Apple Watch that would allow for calls to ring through on my watch. I like to keep my phone silent and use my watch to only important notifications during the work ...
ks6
Active Contributor
12 days ago6 unread comments
Reviewed by moderator
Integrations & API
1.1KViews
6likes
6Comments
Support for Grandstream ATAs
Hi, I would love to see support in GoTo for Grandstream's line of various ATA models. We use these extensively for fax and analogue services for customers due to their reliability and feature set. ...
james_tcs
New Member
13 days ago1 unread comment
New
Administration & Configuration
16Views
0likes
1Comment
Holiday Hours Prescheduled yearly
The goto connect system does not currently provide an easy way to link more than 1 holiday at a time for times closed and limited hours to the PBX system. So the user needs to log into the PBX after ...
DanDreher
Active Contributor
14 days ago6 unread comments
Reviewed by moderator
65Views
4likes
6Comments
All Desktop App to control hard phone
I would like the options to work while I am in a call on hard phone. Example: Add call, Transfer Call, Park, and etc. Also, I would like when I hit dial and put in a number to automatically pick up...
Steven-H
Active Contributor
15 days ago1 unread comment
New
32Views
1like
1Comment
Ability to copy button configutation from phone settings.
It would be nice to see this added to the PBX, having the ability to take a phone with the properly configured buttons and copy that "master list" to the rest of the phones, or a specific list of pho...
CCMT
Active Contributor
19 days ago3 unread comments
Reviewed by moderator
93Views
4likes
3Comments

Suggest, vote, and comment on ideas for improvements to existing features or new features.290 IdeasLatest Activity: 10 hours ago

Tags

Administration & Configuration118 Topics
Desktop App43 Topics
Voice Features32 Topics
Messaging Features31 Topics
Contact Center Features24 Topics
Mobile Apps19 Topics
Integrations & API18 Topics
Reporting15 Topics
Customer Engagement Features3 Topics
Voice Features. Reporting1 Topic