IdeasTrendingNewest IdeasMost VotesMost RecentAll Idea StatusesTagged:TagStart chat with Unattended computer before remote control Allow administrators to initiate the chat function before remote controlling an endpoint. Amending the auto-response / creating templates Hello, I was wondering if there’s a way to amend the auto‑response when a user raises a change request. For example, when a change is requested, could the auto‑reply send back a form (e.g. a MS For...Add Device record Merge option(s) to Manage Devices panel I've noticed that my instance of GoToResolve does not pick up any of the duplicate device records in Inventory, even after manually syncing managed devices. Unfortunately, this has led to a VERY clut...Write on screen Allow for whiteboard type functionality allowing admins to write / draw on a remote screen similar to the LogMeIn Central feature. LogMeIn Resolve printer options Settings to control when and if the LogMeIn Resolve printer is installed on unattended computers. At the very least the printer should never be default on the unattended computers. Auto move tickets from Resolved to Close It would be beneficial to have an option to set 'x' amount of days a ticket automatically moves from Resolved to closed. Able to customized email template Hi, It would be nice to be able to customized the welcome email of a new ticket. Be able to edit with our company logo and our own welcome text. Cipboard sync - default on Hello - i would like an option to turn the clipboard sync on as a default settings preferably for all devices but at very least for individual devices. Show status as online when installing Windows updates We are currently migrating from Central to Resolve, using unattended in both cases. One difference that we've noticed is that if a computer is rebooted to finish updates and it goes to the black scr...WorkFlows I would like to suggest the addition of workflows or approval flows for tickets. User requests a new device. Request goes to Manager. Manager can then approve or deny a request. Leaving notes for ...
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Vote for Community Ideas you want to see implemented. Add comments and your own improvement ideas.153 IdeasLatest Activity: 4 months ago
TagsRemote Support40 TopicsTicketing40 TopicsUnattended Support31 TopicsDevice Console19 TopicsAdministration15 TopicsReporting13 TopicsDevice Groups11 TopicsCustomization10 TopicsInventory8 TopicsMiscellaneous7 TopicsHelpline3 TopicsResolve RMM3 TopicsUser Groups2 TopicsAPI1 Topicresolve mdm1 Topic
