IdeasTrendingNewest IdeasMost VotesMost RecentAll Idea StatusesTagged:TagPaste images in the GoTo Connect chat At the moment, it's only possible to attach images in the chat, but it would be great to be able to copy and paste images directly into the message input field. Right now, we can only paste text. Co...Ability to block a caller on Desktop App With one click of a button on the cell phone app, I can block a caller who recently called. The feature to do that on the desktop is missing, and I hope it would be a simple addition. I'm sure that t...Voicemail Portal Would it be beneficial to have a portal/web version for shared voicemail boxes? Users can login and it lists Could be another option in place of getting emails or directly on the phone. GoTo Connect AI Call Summaries It would be incredibly helpful if GoTo's AI had memory capabilities. Having memory would support us in more accurate AI-generated summaries when it comes to plan-building and typical conversations we...Inbox queues- Mobile App Would like the ability to answer inbox queues via the mobile app messages. Allow for the whole team to be connected with their mobile device and not in front of computer. Also, even when the pag...Add the option to specify who appears in the app directory versus the dial-by-name directory. I wanted to address some necessary improvements for the GoTo Connect directory. Our users rely on the apps and not on dialing by name or number. The directory needs to be more customizable, allowing ...Profile password create/reset for SuperAdmins We are a GoTo partner and we have had a number of customer requests to allow a superadmin to create or reset a profile password for users. As a partner, that would be useful as well. Thanks! Holiday Hours Prescheduled yearly The goto connect system does not currently provide an easy way to link more than 1 holiday at a time for times closed and limited hours to the PBX system. So the user needs to log into the PBX after ...One-touch DND in desktop app In the GoTo desktop app, there is already a way to select Do Not Disturb with two clicks. I would love a one-touch button in the top right corner to be able to set DND with one touch. Many times I am...Search Engine on Texting It would be wonderful to have a Search Engine on the texting app. We find that we have to type in the entire customer cell number and hit a period in order to just pull up a previous text, so we can ...
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Suggest, vote, and comment on ideas for improvements to existing features or new features.294 IdeasLatest Activity: 34 minutes ago
TagsAdministration & Configuration135 TopicsDesktop App48 TopicsMessaging Features38 TopicsVoice Features34 TopicsContact Center Features31 TopicsIntegrations & API24 TopicsMobile Apps22 TopicsReporting17 TopicsCustomer Engagement Features6 TopicsVoice Features. Reporting1 Topic
