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New Contributor

Not able to set the necessary quantity for the scale to use in the "Rate on scale" type of questions

Not able to set the necessary quantity for the scale to use in the "Rate on scale" type of questions. There is only 1 to 5 available and we need to have 1 to 10. Is it possible to customise this option?

4 REPLIES
New Contributor

Not able to add more than 5 answers for the question with the multiple choice in the Survey

There is no opportunity to add more than 5 answers for the question with the multiple choice in the Survey in the new design. We need to have at least 7. Can you increase this quantity to 7 or 10?

New Contributor

The pre-selected type of the question is not applied for saving in the Survey

The pre-selected type of the question is not applied for saving. User need to re-select the type to be able to save the Survey

LogMeIn Contributor

Re: Not able to set the necessary quantity for the scale to use in the "Rate on scale" typ

@LiudaN  I apologize, this is a known issue we expect to fix very soon. 

 

For now, most affected users can switch back to the classic GoToWebinar scheduling mode to work around the problem and add more Survey answers.

LogMeIn Contributor

Re: Not able to set the necessary quantity for the scale to use in the "Rate on scale" typ

@LiudaN  I believe this problem to be fully resolved at this time.  Please let us know if you still experience errors when customizing your GoToWebinar schedule online.