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New Contributor

Links are not clickable in the chat for organizer

Links are not clickable in the chat for organizer. Also, they can't be copied.  https://www.screencast.com/t/SFnr3iOPmxv

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6 REPLIES 6
LogMeIn Contributor

Re: Links are not clickable in the chat for organizer

Hi @LiudaN ,

Sorry, could you specify how you were connected to GoToWebinar, on which operating system and hardware model?  Also of interest will be the GoToMeeting version number, should we need to test the chat functionality again.

New Contributor

Re: Links are not clickable in the chat for organizer

The issue is reproducible - https://www.screencast.com/t/laZqXCSj

OS Windows 10 Pro x64
Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz
GoToMeeting version 8.45.2.13190

LogMeIn Contributor

Re: Links are not clickable in the chat for organizer

@LiudaN  So what you have pictured there is the Attendee Questions pane of your GoToWebinar control panel.  Have you also tested the Chat pane with the same url?  Could you speicify which url formats are not working where they did previously?

New Contributor

Re: Links are not clickable in the chat for organizer

An attendee is able to highlught the url or text in the chat - https://www.screencast.com/t/NUTJlec0S1 . But the presenter couldn't in 8.45.2.13190 version - there is not a text cursor for any type question. Could you, please, fix this issue shortly?

New Contributor

Re: Links are not clickable in the chat for organizer

all links that we have tried not working/ This issue came once the GoTOWebinar has updated to 8.45.2.13190 version
LogMeIn Contributor

Re: Links are not clickable in the chat for organizer

Sorry, @LiudaN ---  We are still implementing the fix for this issue, and will update the Community as soon as we hear more...