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New Contributor

GoToMeeting Access Code change

Hello  -Has anyone created a meeting and the access code changes so there are two links? I created a meeting earlier in the morning and sent it to someone but when the time of the meeting came we were on different links.  I've never deleted a meeting so that can't be the issue. Any advice/help would be great!

3 REPLIES
LogMeIn Contributor

Re: GoToMeeting Access Code change

Hi @rcomeau ,

Could you specify how/where you were scheduling these GoToMeetings?

 

The 9-digit Meeeting ID / Access Code should not be changing after creation, so I'd be curious to know if this was done through Outlook, Google, or other.

New Contributor

Re: GoToMeeting Access Code change

Hello - I created the meeting through the GoToMeeting website but did put the URL on a Google calendar. I didn't create the GoToMeeting through the Google calendar though. 
 
Could entering the information into the google calendar change it?
 
Thank you!
 
LogMeIn Contributor

Re: GoToMeeting Access Code change

Thanks.  We have a ticket up for GoToMeeting's Google Calendar that should be fixed within the next few weeks.  Unfortunately it even affects some meetings when copied into GCal itself.