Whenever someone screenshares all i see is a white background. This happened when i updated my Intel Graphics Drivers, this works fine on older version of the drivers but not the new one. Anyone else having similar issues.
details of the drivers below.
This is the first report of this that I am aware of, I am going to forward it to our team for review. Can you please tell me the make and model of your PC?
@Abdul2 Did you update those drivers through Dell's site after identifying the product?
yes the drivers were updated from dell website, I then also rolled back and installed through Intel website and same issue happened both time, it only works properly when on older verision of the driver.
@Abdul2 Have you been able to test your screen at different resolutions or zoom% ?
Can you also confirm the GoToMeeting software version in use there?
Yes have tried different resolutions and no effect.
The gotomeeting version is 22.214.171.12408
This has been happening for some while now more than a year now.