Showing results for 
Search instead for 
Did you mean: 
Dana Sullivan
New Contributor

Issues

I have been using the same laptop computer to log in for years. Last week, I started getting an error message that GOTOMYPC is unavailable and I should try back later. However, when I use my desktop computer I can get in automatically. What setting should I check on my laptop?
GoTo Moderator

Re: Sign-in Issues

Hiya Dana,
I'm very sorry about that error messaging.

Since the problem began have you been able to reboot both Host and Client side computers?

Can you specify what operating systems you have in use there, as well as what security software/ firewalls are running in the background?

Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!